Appendix I. Troubleshooting

Table of Contents

Reset configuration password
Functional issues
Performance issues
LDAP server
LAM web server

Reset configuration password

The password for the server profiles can be reset using the master configuration password. Open LAM configuration -> Edit server profiles ->Manage server profiles for this.

In case you lost your master configuration password you need to manually edit the main configuration file (config.cfg) on the file system.

  1. Locate config.cfg: On DEB/RPM installations it is in /usr/share/ldap-account-manager/config and for tar.bz2 in config folder.

  2. Locate the "password" entry in the file

  3. Replace the password hash after "password: " with your new clear-text password (e.g. "secret")

After the change the line should look like this:

password: secret

You can now login using your new password. Set the password once again via GUI in main configuration settings. This will then put again a hash value in the config.cfg file.